cravecrest Terms of Service

---

Welcome to cravecrest. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the cravecrest website, mobile platform, product catalog, and customer support channels. By using our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

---

1. Acceptance of Terms

Your use of any service offered by cravecrest constitutes confirmation that you have reviewed these Terms, comprehend them, and consent to be legally bound by them, together with all statutes and regulations in force in the United States. Should you disagree with any portion of these Terms, you must discontinue use of our website and services immediately.

---

2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the age of legal majority where you reside.
• Prohibited Conduct: You commit to using our platform solely for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent transactions or placing fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or customer accounts;
  • Reselling cravecrest products for commercial profit without our explicit written consent.
• Account Security: You bear full responsibility for safeguarding your account login credentials and for every action taken through your account.

---

3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional details, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, cravecrest may correct the error and adjust or cancel any impacted orders before they are dispatched, providing a complete refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen details are supplied for informational purposes; customers with serious allergies should carefully inspect the product packaging labels.

---

4. Orders, Payments & Cancellations

• Order Acceptance: Every order submitted through our website depends on product availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payment data is encrypted with SSL/TLS technology and handled by payment gateways that comply with PCI-DSS standards. The full purchase amount must be settled before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@cravecrest.store within 1 hour of placing it. After an order has moved into dispatch processing, cancellation or modification is no longer possible.

---

5. Shipping, Returns & Customer Rights

Your purchases are subject to our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping charges, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

---

6. Intellectual Property

Every original element on cravecrest's platform — including written content, graphic designs, logos, software, product branding, and trade names — belongs exclusively to cravecrest and is safeguarded by international copyright, trademark, and intellectual property legislation. Copying or distributing any of this material without permission is strictly forbidden.

---

7. Limitation of Liability

To the fullest extent allowed by applicable law, cravecrest will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

---

8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict-of-law rules. Any dispute or claim connected to these Terms or your purchase must first be presented to cravecrest's support team so that we can attempt an informal resolution.

---

9. Changes to These Terms

cravecrest may revise or update these Terms at any time. Significant changes will be announced by publishing the amended terms on our website. If you continue using our website or services after any update takes effect, you are deemed to have accepted the revised Terms.

---

10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: cravecrest
• Customer Support Email: support@cravecrest.store
• Customer Support Phone: 12396758226
• Physical Business Address: 2625 wild pines ln - unit 711, naples, FL 34112, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST